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System Features
Account Codes:
allows your company to issue employees a 4 digit code to access phone
lines to make long distance calls. When coupled with call accounting
software your company will have a complete log on who made what
outbound long distance phone calls.
Automated Attendant:
automatically answers and routes incoming calls to their destination with out
human assistance. We recommend: have the automated attendant answer
unanswered calls after 4 to 5 rings that way if no one can answer the
phone call the automated attendant can route the caller to their
destination. A day and a night greeting can be set so you will never
have to put your phone system into night mode. Kind if a set it and
forget it type deal. Voice Mail Required.
Caller ID: allows telephone system users to see who is calling in
when information is available. Must have caller ID signal
provided from service provider.
Call Logging:
Allows telephone system users to keep a of past incoming calls. Must
have caller ID service available from telco service provider.
Direct Inward Line:
incoming lines can be directed straight to an extension and extensions
mail box with out going thru the company directory.
Directory Dialing: Rolodex type
access to Personal and System Speed Dials and Inside System Extensions
Door Phone: instead of a door bell your company or home can take advantage
of a door phone to verify who and speak with people directly who want
to gain entrance to your facility.
Door Striker:
allows your associates to open the door to your facility from a
proprietary telephone.
Group Rings: allows you to associate extensions to a group of
telephones. Example you can assign 5 phones to the accounting
department ring group and when some one wants to contact the
accounting department all they have to do is dial the accounting
department ring group number all telephones in the ring group will
ring. A mail box can also be associated with a ring group with a
flashing function key to alert users of a message.
Music on Hold:
allows your company to provide music or messages about your company to
be played while incoming callers are on hold.
Names for Extensions and
Trunks: you can associate a name for an
extension so when an associate calls another associates extension the
name of the extension will appear in the telephone's display. You can
also associate with an incoming line for phone systems with 2 or more
companies the name of the incoming line will appear when a call comes
in.
Night Service: allows you to put your system into night mode by
simply pressing a button.
Off Premise Extension:
allows you to forward an extension to an off-site extension so when an
extension is reached the phone system will seize an available outside
line and place a call to the pre-configured destination.
Single Line Telephones:
allows the capability of using analog telephones at significant
savings. The Vodavi 2800 series single line telephones can be used as fully
functional end user telephones with a message waiting light at a
fraction of the cost.
T1 Interface: allows the capability to have 24 incoming lines thru a
Telco provided T1 interface line.
Transfer Calls to Cell Phone:
Works best with the Telco provided business transfer feature. When a
call is answered by a person or automated attendant the caller can be
redirected to a cell phone directly dropping the caller from the phone
system making the phone line free for more calls to be transferred.
Voice Mail Capability: allows each user to have the capability to have
individual voice mail boxes, the capability of an automated attendant,
and notification of voice mail.
Telephone Station Features
Alphanumeric
Display: adds the capability of performing
telephone features thru the display of the telephone, allows your end
users to see who is calling in with Caller ID.
Background Music:
adds the capability to play music thru the telephone provided thru the
telephone speaker.
Barge In :
allows one to listen in on a call in progress, lets say for training purposes. A
loud beep tone will sound when a call is being barged. Feature must
be enabled in Class of Service.
Call Forwarding:
allows an associate to forward a call to an
extension or off-site to a Cell phone when not available at desk.
Call Timer:
allows a user to time a call, lets say to
see how long one has been waiting on hold.
Call Waiting /
Camp On: adds the ability to let a user to
know that a call is waiting.
Centrix
Compatible: allows a station phone to work
with phone features provided by telco service provider.
Class of Service:
allows telephone system administrators the ability to allow and
disallow users features and privileges associated with the phone
system.
Conference
Calling: allows a user to place a call and
have more then 2 users or incoming callers join in on a
telephone conversation.
Direct Station
selection: allows users the ability to
connect or transfer a call to another user on the phone system network
with the touch of one button.
Do Not Disturb:
allows users the ability to not allow
incoming calls of any kind with the touch of one button.
Flash Key:
allow users to perform Centrex features provided thru capabilities
that require a hook flash.
Headset Capable:
Allows users to add an optional headset.
Call Hold:
allows users to place calls on hold either system wide or to a users
telephone.
Intercom:
allows users to call other extensions on the phone system network and
communicate with one another.
Message Waiting:
a message waiting lamp alerts users of a new incoming message waiting.
Microphone Mute:
allows users to momentarily disable the microphone on the telephone
while conversations are held in that particular office.
Off-Hook
Signaling: allows attendants or operators
to signal users on a telephone call another call has arrived that
might be more important.
One Touch Keys:
allow users the capability to call other
extensions, place outbound calls, or turn off and on functions of the
phone system.
Paging / Public
Address Allows users and operators to page
extensions, a group of extensions, or all extensions on the telephone
network with a proprietary speaker telephone.
Soft Keys:
located below the display on the top of the telephone allows users to
perform the functions of the phone system thru the display with the
soft keys located below the display.
Speed Dial:
system wide supports up to 1000
speed dials and up to 20 personal speed dials per extension. A
user can program speed dial buttons on a telephone that allow users to
quickly dial frequently used phone numbers.
Transfer Calls:
allows users to transfer calls to other extensions or to off-premise
phones such as Cell Phones.
Volume and
Contrast Controls: allows users to adjust
the volume of the speaker phone and background music and adjust the
contrast of the display on display telephones.
Voice Mail Features
Answering Machine
Emulation: allows your voice mailbox the capability of a regular
home answering machine that will screen your calls as they arrive.
Automated Attendant:
the automated attendant can answer all calls or unanswered calls and
route the calls to the destination extension or extensions by pressing
the number keys on the telephone number pad. Callers can also be
routed to messages like press 1 for store hours and press to our
address.
Auto Time Stamp:
provides the time and date a voice mail message arrived.
Caller ID with return
call: allows users to see the source phone number that the voice
mail arrived from with a call back soft key button.
Centrex Transfer:
allows calls to be transferred from a Automated Attendant Greeting
straight to an off-site phone dropping the call from the phone system
making the phone system lines available to take more incoming calls.
Conversation Record:
adds the capability of recording conversations for training purposes.
Intramail Pro upgrade will send recorded conversations as a wave file
to an email address. SOFTWARE UPGRADE
REQUIRED
Fax Detection: the
automated attendant can detect a fax tone and route a fax call to the
pre-programmed fax destination.
Message Notification:
a light on the phone will light when messages arrives to a users
mailbox.
Multiple Company
Greetings: the automated attendant can be configured to answer
incoming lines with different greetings. Multiple business can run on
one phone system.
Number of Messages
Displayed: displays the number of messages in a mailbox on a
compatible NEC digital display phone.
Offsite Message
Retrieval: allows station users the ability to call into the
system and retrieve voice mails 24 hours a day, 7 days a week, and
even on holidays.
Pager Notification:
provides notification of new voice mail messages to a cell phone for
retrieval of messages when off-site.
Password Protection:
allows a station user to configure a password to protect there mailbox
from unwanted intrusion.
Personal Greetings:
provides station users 3 different greetings that can be changed from
any Cell Phone or Home Phone by dialing in to the system
Ring Group Mail Boxes:
provides messaging for a group of phones like a sales group or an
accounting group. A function key on a phone can be configured for
message notification.
Transfer Calls to a
Cell Phone: You can configure
the voice mail system to send a caller out to a Cell Phone from an
Automated Attendant Greeting.
Voice Mail:
Allows Callers to Leave a Message an an Extension.
Voice Mail to Email:
Voice mail messages are sent to email in a wav format for listening to
voice mail messages. Also know as Unified Messaging.
SOFTWARE UPGRADE REQUIRED
Some features may be
optional , not applicable to all systems or require additional
equipment. Some federal and state laws require notification or require
consent from all parties prior to recording a telephone conversation.
The information contained herein is subject to change without notice
at the sole discretion of EZ System Sales. Att trademarks are
property of their respective owners.
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